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Conflict Management

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Listening and being listened to

I think communication should be straightforward and simple. Look at children, they start communication by screaming and laughing, then, as they learn the first words, they start asking for things and persons. With their first sentences, wonderfully blunt and magical views of the surrounding world are stated. They don’t seem to worry about being believed or not, or even about being heard, they just keep repeating their requests and opinions. This is the purest form of communication. Only around the age of 6 or 7 kids realize that communication is a tool they need to master in order to get what they want. This is the age when they start learning to manipulate the truth or other people for a living.

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